• How does Mahindra usually handle customer concerns / feedback?

    Mahindra has always been a customer-centric company. We value your feedback and strive to address your concerns with speed and empathy and in a fair and transparent manner

  • How can I send feedback to regarding my experience with a dealer or an individual?

    You can send your feedback through telephone or email or thru the Queries & Feedback section of this website or through a feedback form available at all our dealer showrooms and workshops. You can also visit our With You Hamesha website & give your feedback in Get In touch > Queries and Feedback section

  • If I have a concern with your local dealership and want intervention from Mahindra & Mahindra Ltd, who do I contact?

    M&M has 18 regional offices (Delhi, Lucknow, Jaipur, Chandigarh, Noida, Karnal, Mumbai, Bhopal, Ahmedabad, Pune, Kolkata, Patna, Bhubaneswar, Guwahati, Chennai, Hyderabad, Bangalore and Cochin). Each of these offices have Customer Care Managers who are responsible for specific dealerships. You can contact these offices (the contact details are provided in owner's handbook supplied with your vehicle) and give them your feedback

  • Who should I contact in case of a product or service related enquiry?

    Please call our 24 x 7 WITH YOU HAMESHA toll free number 1800 209 6006 and tell them your request.

  • How do I know that the dealership is charging me the correct prices for products and services?

    For all vehicles the ex-showroom prices as applicable for the particular city are declared in advance by Mahindra & Mahindra. This information is available on our website. For spare parts, Mahindra & Mahindra declares the respective MRPs (Maximum Retail Prices). Labour charges for services rendered are based on hourly flat-rate as per city classification. These have been pre-defined by M&M and each job is charged by the standard number of hours that is necessary for the job. (The calculation will be done on the basis of hours required for job multiplied by flat rate applicable for the city.

  • I am facing a product expectation gap and want this to be reported to the relevant department at Mahindra, how should I ensure this happens?

    We will be glad to know your feedback regarding any of our products. You can address the communication to: The Brand Manager and mail it to customercare@mahindra.com or fax it to 022 28468523

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